Windows 10 resetting this pc stuck at 388/27/2023 Strange I know, I’m just grateful to be fully functional. I would like to add the “.mkv” file wasn’t malicious, as I passed it thru multiple malware tools (remember I still had it on a “flash drive”). I decided to “reboot” and when I logged back on, the file was gone and so was my File Explorer issue. I tried dragging the file to the Recycle Bin, it wouldn’t let me. I tried to delete the file and the OS wouldn’t let me. Once that was successful, I’d “halve” the next group and kept doing that to each group until the only file that remained was the “mkv” file. I began deleting files by “halving” the total amount of files. When I tried deleting all the “Desktop” files, the OS wouldn’t allow me, responding with a cryptic error message. When I restored all my “Desktop” files (3.25GB) and checked, problem re-appeared. Downloads/Documents), I would check if File Explorer was OK and it was. It wasn’t until I “backed-up” all my files onto USB and then performed a “clean” (fresh) install did I find no problems at all with File Explorer “hanging” on “This PC” or “Quick Access”.Īs I began restoring my files to each location (i.e. When I performed a “reset”, retaining my files, the problem persisted. Only discovered this when I performed a “clean install” of W10 versus a “reset”. Turned out to be an “.mkv” video file which was stored on my Desktop.
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